Vertex Diagnostics UltraTRAK Bedienungshandbuch PDF herunterladen (Seite 35)

Troubleshooting

1. If the meter does not display a message after inserting a test strip:

2. If the test does not start after applying the sample:

3. If the control solution testing result is out of range.

POSSIBLE CAUSE WHAT TO DO

Batteries are exhausted. Replace the batteries.

Test strip inserted upside down or

incompletely.

Insert the test strip with contact bars

end rst and facing up.

Defective meter or test strips. Please contact customer services.

POSSIBLE CAUSE WHAT TO DO

Insufcient blood sample.

Repeat the test using a new test

strip with larger volume of blood

sample.

Defective test strip. Repeat the test with a new test strip.

Sample applied after automatic

switch-off (2 minutes after last user

action).

Repeat the test with a new test strip.

Apply sample only when ashing “

”

appears on the display.

Defective meter. Please contact customer services.

POSSIBLE CAUSE WHAT TO DO

Error in performing the test.

Read instructions thoroughly and

repeat the test again.

Control solution vial was poorly

shaken.

Shake the control solution vigor-

ously and repeat the test again.

Expired or contaminated control

solution.

Check the expiry date of the control

solution.

Control solution that is too warm or

too cold.

Control solution, meter, and test

strips should be at room tempera-

ture (68°F-77°F / 20°C-25°C) before

testing.

Defective test strip. Repeat the test with a new test strip.

Meter malfunction. Please contact customer services.

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